Families and Relatives

As the global pandemic took hold families felt a physical and emotional separation from their relatives living in care homes. There was a disconnection of relationships, love and support for a sustained amount of time and families and relatives experienced a sudden void in their lives where the person used to be and all that went with loving and caring for them. The use of “visitor” status and the provision of “visits” left families feeling that the love, connection and vital care they usually share with their relative living in the care home got lost. Restrictions led to them feeling excluded and not as involved as the normally would be. Your relationships with your loved ones and the care home staff and managers may need some support.

Care Home Staff and Managers

Care Home Staff and Managers have also experienced a huge range of emotions, loss and change whilst ensuring the safety of the residents they care for. It has not been easy and many of you have endured long periods of pressure, worry, stress and anxiety. You have all felt this physically and emotionally too, many of you spoke about the worry of relationships with families being stripped away or struggling to build new relationships as you haven’t been able to get to know families the way you normally would. It has been extremely difficult, challenging and with high levels of uncertainty and fear of what is to come – your relationships with families and relatives may need some support.

The  toolkits focus on different areas of communication and relationships with lots of practical hints and tips designed to support you to take the first steps to improve and renew your relationships. Some of the things the toolkits will help you to do are;